Channels
- Email — built in. Nothing to connect; you only choose how often you’re notified.
- Slack — connect your workspace once, then choose a channel or direct message.
- Teams — connect your team once, then choose a channel or chat.
Choosing how often (email)
Email supports three frequencies:- Real-time — one message per event, as it happens.
- Hourly digest — events batched into one email each hour.
- Daily digest — one summary email per day, at a time you choose.
Notification rules
A rule decides which agents, which events, and which channels you’re notified on. The events you can choose from:
You can create more than one rule — for example, real-time Slack alerts for “action needed” on your close agents, and a daily email digest for everything else.