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A sync doesn’t have to pull an entire drive on a fixed schedule. You control both what comes in and when.

One-time vs scheduled

  • One-time sync — pulls the current files once. Good for a fixed set of documents.
  • Scheduled sync — re-runs on a cadence, bringing in new and changed files automatically. Good for a source that keeps getting new documents (an ongoing client folder).

Include / exclude filters

You rarely want an entire drive. Filters let you pull only what matters:
  • Include patterns — e.g. only *.xlsx and *.pdf.
  • Exclude patterns — e.g. skip a /drafts or /archive folder.
Wildcards are supported for both. Set these when you configure the sync.

Re-syncing

Re-running a sync brings across anything new or changed since last time. If a client says the agent used stale data, triggering a fresh sync is usually the fix.
Scope narrowly — a tighter filter means faster syncs and less irrelevant data for the agent to wade through. For ongoing engagements, schedule a sync a little before the agent’s run so files are current, and exclude work-in-progress folders so the agent never cites something unfinished.

Next steps

  1. Connecting a data source
  2. Connectors and sync
  3. Sync problems